Does the setup service come with new strings?

Yes. All setups use brand new Kalium Strings (custom string gauge sets are available but prices are subject to change).

What is the turn around time?

The turn around time can vary depending the current workload. On any normal circumstance it is as quick as possible. Less than 12 hours can be done given that there is a prior notice.

What does a full setup include?

New Strings, Fretboard conditioning,  Hardware lubricated, Truss Rod adjustment, String height adjusted, Intonation set, Pickup height adjusted.

If I have a custom string gauge set built for me, where can I get a replacement set of strings for my guitar/bass?

At the time that the guitar/bass is returned after service, a few extra sets can be sold so you the customer have many sets in case of a string change if you need to. Your service info will be saved in the event you forget your string gauge set.

What types of payments are accepted?

Cash and all major credit cards are accepted.